What types of products does Vintaliga offer?

Vintaliga offers a wide selection of exclusive vintage products that perfectly match your style and lifestyle. Our range includes timeless fashion classics and accessories, as well as decorative home items to enhance your living space. Whether you are looking for unique pieces for your wardrobe or special details for your home, Vintaliga provides high-quality products that impress with both quality and aesthetic. Perfect for anyone who loves something special!

How long does shipping take?

Shipping times vary depending on order type and location:

• Retail orders (Germany): Usually 2–5 business days.

• Wholesale orders: Each item is carefully inspected, so delivery can take 21–27 business days.

• International orders: Delivery may take longer depending on customs and shipping conditions.

How can I return an item?

You have 30 days to request a return for your vintage items after receiving them. Please note that our items are usually pre-owned vintage pieces and may show minor signs of wear. Returns are accepted only if items are in the same condition as received, unworn (except for trying on), and in the original packaging.

Important for wholesale orders:
We cannot offer refunds for wholesale purchases. Due to the specific requirements and quantities, as well as individual inspection of each item, returns or refunds are not accepted for wholesale orders.

Returns are accepted only if the items reflect the described condition and have no additional defects.

To initiate a return, please contact us at stilseele@gmail.com.

What if my item is damaged or defective?

Please check your order upon receipt. If an item is damaged, defective, or you received the wrong product, contact us immediately so we can assess and resolve the issue.

Are there items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom-made items, and personal care products. Please contact us if you have questions about a specific item.

How long does it take to receive a refund?

Once your return is received and inspected, we will notify you whether your refund is approved. If approved, a refund will be issued to your original payment method within 10 business days. Please note that it may take some time for your bank to process the refund.

How can I contact customer service?

You can reach us anytime at stilseele@gmail.com. We are happy to answer your questions or assist you with any issues.